{"id":4168,"date":"2023-07-12T09:37:36","date_gmt":"2023-07-12T12:37:36","guid":{"rendered":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/?post_type=kbe_knowledgebase&#038;p=4168"},"modified":"2023-07-12T09:38:40","modified_gmt":"2023-07-12T12:38:40","slug":"utilizacion-de-whatsapp-para-areas-de-atencion","status":"publish","type":"kbe_knowledgebase","link":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/ch\/utilizacion-de-whatsapp-para-areas-de-atencion\/","title":{"rendered":"Utilizaci\u00f3n de WhatsApp para \u00c1reas de Atenci\u00f3n"},"content":{"rendered":"<p>&nbsp;<\/p>\n\n<h2 dir=\"ltr\"><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Descargamos la App desde nuestro navegador y hacer clic en la tercer opci\u00f3n que dice \u201cWindows computadora\u201d<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4170 aligncenter\" src=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-1.png\" alt=\"\" width=\"1345\" height=\"652\" srcset=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-1.png 1345w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-1-1280x620.png 1280w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-1-980x475.png 980w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-1-480x233.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1345px, 100vw\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hacer clic en \u201cObtener\u201d<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4172\" src=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-2.png\" alt=\"\" width=\"574\" height=\"267\" srcset=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-2.png 574w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-2-480x223.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 574px, 100vw\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Una vez descargada la aplicaci\u00f3n iniciamos sesi\u00f3n con nuestro tel\u00e9fono.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4173\" src=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-3.png\" alt=\"\" width=\"799\" height=\"613\" srcset=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-3.png 799w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-3-480x368.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 799px, 100vw\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Se pueden abrir hasta 4 sesiones en simult\u00e1neo<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Una vez iniciada la sesi\u00f3n se abrir\u00e1n todos nuestros chats, en la parte superior izquierda est\u00e1 la opci\u00f3n de buscar conversaci\u00f3n y realizar llamadas.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4174\" src=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-4.png\" alt=\"\" width=\"338\" height=\"126\" srcset=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-4.png 338w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-4-300x112.png 300w\" sizes=\"(max-width: 338px) 100vw, 338px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">En el s\u00edmbolo marcado con color naranja vamos a encontrar todas nuestras conversaciones, en el que est\u00e1 marcado con verde encontraremos el historial de llamadas.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u00bfC\u00f3mo realizo una llamada desde whatsapp?<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Muy sencillo, ingresamos al chat de la persona a la que queremos llamar y en la parte superior derecha vamos a encontrar las opciones de llamada y videollamada<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4175\" src=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-5.png\" alt=\"\" width=\"337\" height=\"64\" srcset=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-5.png 337w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-5-300x57.png 300w\" sizes=\"(max-width: 337px) 100vw, 337px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">En color naranja podemos encontrar el s\u00edmbolo para realizar videollamada y en color verde solo llamada, hacemos clic en el que deseemos y listo.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Si bien, se puede iniciar sesi\u00f3n en 4 dispositivos simult\u00e1neamente, cuando ingresa una llamada solo va a poder atender el primero que responda, si alg\u00fan otro usuario responde luego, la misma queda en silencio, sin afectar la llamada en cuesti\u00f3n.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">La llamada aparece como una ventana emergente de la siguiente manera, estando en la ventana del whatsapp o en otra pesta\u00f1a<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4171\" src=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-2.jpg\" alt=\"\" width=\"1600\" height=\"829\" srcset=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-2.jpg 1600w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-2-1280x663.jpg 1280w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-2-980x508.jpg 980w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-2-480x249.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1600px, 100vw\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4169\" src=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-1.jpg\" alt=\"\" width=\"1600\" height=\"829\" srcset=\"https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-1.jpg 1600w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-1-1280x663.jpg 1280w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-1-980x508.jpg 980w, https:\/\/intranet-nv.s3.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/07\/WA-1-480x249.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1600px, 100vw\" \/><\/p>\n<p>&nbsp;<\/p>\n\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Descargamos la App desde nuestro navegador y hacer clic en la tercer opci\u00f3n que dice \u201cWindows computadora\u201d Hacer clic en \u201cObtener\u201d Una vez descargada la aplicaci\u00f3n iniciamos sesi\u00f3n con nuestro tel\u00e9fono. Se pueden abrir hasta 4 sesiones en simult\u00e1neo . Una vez iniciada la sesi\u00f3n se abrir\u00e1n todos nuestros chats, en la parte superior [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","kbe_taxonomy":[23,22],"kbe_tags":[],"class_list":["post-4168","kbe_knowledgebase","type-kbe_knowledgebase","status-publish","hentry","kbe_taxonomy-comunicacion","kbe_taxonomy-mesa-de-ayuda"],"yasr_visitor_votes":{"stars_attributes":{"read_only":false,"span_bottom":false},"number_of_votes":0,"sum_votes":0},"_links":{"self":[{"href":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/wp-json\/wp\/v2\/kbe_knowledgebase\/4168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/wp-json\/wp\/v2\/kbe_knowledgebase"}],"about":[{"href":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/wp-json\/wp\/v2\/types\/kbe_knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/wp-json\/wp\/v2\/comments?post=4168"}],"version-history":[{"count":3,"href":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/wp-json\/wp\/v2\/kbe_knowledgebase\/4168\/revisions"}],"predecessor-version":[{"id":4178,"href":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/wp-json\/wp\/v2\/kbe_knowledgebase\/4168\/revisions\/4178"}],"wp:attachment":[{"href":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/wp-json\/wp\/v2\/media?parent=4168"}],"wp:term":[{"taxonomy":"kbe_taxonomy","embeddable":true,"href":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/wp-json\/wp\/v2\/kbe_taxonomy?post=4168"},{"taxonomy":"kbe_tags","embeddable":true,"href":"https:\/\/www.itba.edu.ar\/intranet\/como-hago\/wp-json\/wp\/v2\/kbe_tags?post=4168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}